With years of professional investigative experience in the negotiations and settlements of hundreds of SIU insurance claims, we are trusted by the insurance industry and are now focused on working for you! We know how the industry works, how adjusters evaluate claims and structure settlement offers and how to successfully navigate the process. We put that knowledge to work for you! Our role is to ensure your claim is supported with strong evidence, organized documentation, professional reports, and fact-driven advocacy and negotiations - giving you the best chance at a fair settlement.

We review the details of your accident, injuries and damages, help to gather, analyze and organize evidence and documentation, and explain how insurers typically evaluate and settle claims. Our goal is to prepare you with the best tools and evidence necessary for effective settlement negotiations.

Investigations uncover and preserve the facts that matter most: photos, videos, witness statements, official records and more. Properly documented evidence builds leverage, most often resulting in a strong advantage in settlement negotiations and helps to determine whether a settlement offer from the insuarnce company is fair.

Our team assists clients in preparing factual settlement demands and directly negotiating with insurers, TPAs and adverse parties. We focus strictly on professional negotiation support, ensuring your side of the story is backed by facts and evidence, not assumptions and speculation.

Time is crucial. Evidence can be lost, witnesses memories can fade and insurance companies begin evaluating claims immediately. Prompt action ensures that essential details and critical evidence are preserved, strengthening your position when pursuing and negotiating a fair settlement.

Delays can hurt your case. Missed deadlines (such as statutes of limitations), gaps in medical treatment, or lost evidence may reduce your ability to secure a fair settlement. Acting promptly is one of the most important steps you can take.

Accident victims should collect medical records and bills, property damage repair estimates, photos of the scene and the damages or injuries, wage loss documentation and all correspondence with insurers. The more organized and complete your documentation, the stronger your claim and negotiating power will be.

Yes, but insurance adjusters are trained to minimize your damages and settlement amounts. Without experience, many victims settle for far less than their claim is worth. Having an experienced professional who understands the claims and negotiation process ensures your facts are presented clearly and effectively.

Every case is different. Some claims may resolve in weeks, others may take months depending upon the complexity and severity of the injuries, available evidence, and insurer response. The key to speeding up the process is well-prepared documentation and professional presentation and negotiations.

At Joe Friday Investigations, we don’t replace attorneys—we complement them. The choice depends on what stage your claim is in and what type of support you need.

An attorney’s role is to provide legal advice, interpret laws, and represent you in court. That is essential once a case becomes a legal dispute.

But before litigation, the single most important factor in achieving a fair settlement is the strength of your evidence, the clarity of your documentation, and how your claim is presented to and negotiated with the insurance company. That is exactly where we come in.

With decades of experience in insurance investigations, SIU work, and settlement negotiations, we know how insurers evaluate claims—and where they look for the weaknesses.

We help you:

* Gather and preserve critical evidence

* Organize medical, repair, and wage loss documentation

* Develop and present factual pre-litigation demands

* Engage in direct factual negotiations with insurers, TPAs and adverse parties

We do this with speed, accuracy, and transparency—without the delays or high contingency fees often associated with law firms.

If your situation requires legal representation, we will recommend that you speak with a licensed attorney and can connect you with trusted professionals.

In short: hire us to strengthen your claim, gather evidence, protect your facts, and position you for the best possible settlement negotiation—whether or not you ever need an attorney.

You might, if the insurance company refuses to offer a reasonable settlement amount, or if legal issues arise that require a licensed attorney. We are not a law firm and we do not provide legal advice. However, we work alongside trusted attorneys and can provide referrals when legal advice is needed.